Shipping
After confirming your order, we typically ship within 1-3 business days. Delivery times vary depending on the destination region and shipping conditions.

Returns and Exchanges
If there is a defect or an incorrect item was sent, please contact us within 7 days of receiving the product. After reviewing the details, we will process your return or exchange. We do not accept returns or exchanges due to customer convenience.

In-Store Pickup
To pick up your order in-store, please visit during business hours from 11:00 to 21:00 (open daily) and present your purchase confirmation email or web proof of purchase to our staff. Please allow ample time for your visit. Please note that some products are not available for in-store pickup.